Frequently Asked Questions

Straight answers about septic service in metro Atlanta.

Where is One Way Septic located and what areas do you serve?

We are based in Acworth, Georgia, and serve Bartow, Carroll, Cherokee, Cobb, DeKalb, Douglas, Forsyth, Fulton, and Paulding Counties. See our service areas.

Is One Way Septic family owned?

Yes. Our family has been in the septic business since 1953. Jody Harrison is the fourth generation, and most of our team is family, with the rest being people we have trained and consider part of the family.

What services do you offer?

Septic tank pumping, septic repair, drain field repair, sewer line repair, hydro-jetting, aerobic and drip system repair, pump and lift station service, inspections and certification letters, risers and lids, and emergency service. See our services.

Do you install new septic systems?

We handle septic tank replacement and installation when a tank cannot be saved. We diagnose first, so you only replace what actually needs replacing. See our installation page.

How much does septic pumping cost?

Call us and we will give you the basic pump-out price over the phone. If other work is needed after we inspect the system, we explain it and you decide.

How often should I pump my septic tank?

A common guideline is every three to five years, depending on the size of your tank and the number of people in your home.

Do you offer a camera inspection?

Yes. A camera inspection is currently free with septic pumping. See our deals.

Do you offer financing?

Yes, with approved credit through Wisetack and Klarna. See our financing page.

Do you offer discounts?

We offer military and senior discounts. Ask when you call.

What is Guaranteed Workmanship?

We stand firmly behind our work and guarantee 100% satisfaction. If something is not right, we want to hear about it.

Do you offer emergency service?

We answer our phones, and for true emergencies we will go, even early in the morning or late at night. If it can safely wait, we will tell you.

Will you call before you arrive?

Yes. We call about an hour before we arrive so you can plan your day.

Do I need a permit for septic repairs in Georgia?

Repairs, replacements, and additions to an existing onsite sewage system must be permitted and inspected through your county environmental health office. We will tell you if your job requires one.

Do additives replace septic pumping?

No. The Georgia Department of Public Health states that chemical or biological additives are not a substitute for pumping.

Ready to Talk to Someone Who Will Be Straight With You?

Call One Way Septic at (470) 329-7892. Honest diagnosis, fair options, guaranteed workmanship.